What is a ‘Trusted Advisor,’ and why is this important to you? There are several references on what a trusted advisor is. Simply put, it is a person and company that does not act only as a facilitator to your inquiries or needs. A trusted advisor will offer an opinion, guidance, and solutions – based on their industry experience and expertise. As a customer, your trusted advisor must be your problem solver, nothing less.
Before an employer decides on a stop-loss carrier solely on price, they should consider the carrier’s quality products and services, expertise in the industry, willingness to solve problems, and the foresight to anticipate either one or combination therefore – industry, employer-specific, or claim issues. The employer hedges in their favor when the above items are considered part of the stop loss coverage placement.
At USBenefits Insurance Services, our objective is to become your trusted advisor. Our team has carrier background experience, which brings extensive subject matter to the table. Further, USBenefits clearly understand the importance of results and outcomes. Our relationships are not transactional; we build and strengthen relationships.
We are not just another stop-loss provider but rather a strategic partner. We provide service over sales not because it is our motto but because it is the right thing to do.
Trusted advisors also provide new ideas or products. Recently, we implemented a new Human Resource product, UShrBenefits, at no additional cost for our policyholders.
Your goal is our goal – to provide the best possible outcome for the employer.